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How WiFi works on buses

City-WLAN: Sichere und flexible WLAN-Hotspots für Ihre Stadt, Gemeinde & Kommune

An indispensable service for modern travellers

The provision of WiFi on buses, both in local public transport and in coaches, has become increasingly important in recent years. Travellers increasingly expect to be able to access the internet while travelling. WiFi in coaches enables passengers to stay productive, communicate or chat. WiFi also helps to increase the attractiveness of public transport. The introduction of bus internet makes using public transport more convenient and time-saving for commuters and travellers.

How does WiFi work in buses?

A router is installed in the vehicle, which establishes an internet connection via a mobile phone network. This signal is then passed on to the passengers as WiFi. The quality and speed of the internet on the bus can vary depending on the network coverage and the number of users. HOTSPLOTS WiFi solutions always offer the best reception for your passengers, even during the journey. You can choose between different hardware solutions to equip your vehicle in the best possible way. We will be happy to advise you personally on choosing the right hardware.

Connecting your fleet: WiFi hardware for every type of vehicle

At HOTSPLOTS, you can get everything from a single source – we not only supply you with our innovative and powerful WiFi solutions, but also the right hardware for your location – whether for coaches and long-distance buses, public transport buses or even equipping an entire fleet. No matter what area of application you are looking for a WiFi solution for, we have the right hardware for you.

For vehicle routers, certification for the respective vehicle class plays an important role. HOTSPLOTS supports suitable hardware from well-known manufacturers for both travelling and public transport. HOTSPLOTS solutions work hand in hand with systems from Bosch, Lesswire, NetModule, Eltec and many others. Talk to our experts – we will find the right solution for you!

HOTSPLOTS - Professionelle Hotspot-Lösungen

WiFi as basis for intelligent passenger services for your transport company

WiFi is already standard equipment in many vehicles these days. Tenders issued by public transport authorities are not the only ones increasingly demanding WiFi for new vehicles or modernisations; transport operators themselves are also aiming to tap into new passenger groups with digital services and remain an attractive provider for existing customers.

HOTSPLOTS offers operators a selection of diverse solutions that can be flexibly combined. HOTSPLOTS offers hardware for stationary and mobile locations to ensure a seamless connection from WiFi at stops or hotspots at ticket machines to the WiFi in vehicles. Other HOTSPLOTS solutions include the integration of public WiFi and other IT components in the vehicle in a hardware environment or the display of real-time information on passengers’ end devices within a WiFi portal.

HOTSPLOTS Telemetry: The solution for efficient fleet and WiFi management

HOTSPLOTS Telemetry offers a basic fleet management service for your vehicles. This allows you to view the locations and routes travelled by your vehicles and, for example, measure the quality of the mobile phone connection of the respective provider on your routes.

The data is displayed graphically and can be analysed statistically within the operator’s customer account at HOTSPLOTS. This information helps you to further optimise your routes and at the same time provide your customers with optimum WiFi coverage.

HOTSPLOTS - Professionelle Hotspot-Lösungen

Flexible internet access for buses: Easily realised with HOTSPLOTS

With HOTSPLOTS’ WiFi solutions, coach and bus operators are able to provide both their guests and staff with fast and flexible access to the internet.

We help you to set up your passenger WiFi. You decide how you want to authorise access:

In addition, access for individual users can be limited in time or by a maximum data volume if desired. HOTSPLOTS also offers a certified youth protection filter. You can define and control all these options easily and conveniently yourself using our WiFi management software.

Thanks to these flexible and secure hotspot solutions, passengers can make optimum use of the WiFi in your buses to relax, while your staff can also use the internet.

More than just WiFi: entertainment and passenger information in the HOTSPLOTS WiFi portal

The HOTSPLOTS WiFi portal adds a communication channel to the hotspot with internet access for your passengers. Within the portal, you can display passenger information to your customers in real time and offer entertainment solutions. You can also integrate your own company data and advertising from partners.

Possible options include the following:

  • The display of data on the current journey, including details of possible transfer connections and any changes due to roadworks or delays.
  • The display of the current location on a map (‘moving map’). This display can be combined with tourist information in the region.

The portal data is offered to passengers automatically and browser-based on their own end devices after connecting to the WiFi. This helps to improve the travelling experience by allowing your passengers to adjust their travel plans efficiently and flexibly during the journey. The WiFi thus also becomes your personalised information and advertising channel.

Seamless connectivity – Connected throughout OR logging in without limits: Seamless WiFi connection on the move and at the bus stop

HOTSPLOTS already offers a complete single sign-on solution as part of its standard WiFi offering for vehicles. As part of this, users can log in again seamlessly at the defined hotspots (‘seamless connectivity’). It does not matter whether the individual hotspot is a stationary application (e.g. at a bus stop, train station or travel centre) or a mobile application on a bus, tram or train, as HOTSPLOTS supports hardware platforms for all areas of application.

HOTSPLOTS - Professionelle Hotspot-Lösungen

If required, HOTSPLOTS supports transport providers with the collection of data and the legally compliant adaptation of the terms of use. At the same time, HOTSPLOTS ensures the data protection compliance of the services.

Modular entertainment solutions for travellers: Everything offered by HOTSPLOTS

The modular entertainment solutions from HOTSPLOTS offer great entertainment. The selected media are made available locally on the system and are therefore also available offline in the WiFi portal. Updates for daily offers are automated via the HOTSPLOTS Content Delivery Network. If required, updates are uploaded via so-called ‘’WiFi refuelling stations‘’ in the vehicle depots or at selected stops, thus hardly affecting the data volume.

Various information and entertainment modules are available for the WiFi portal:

HOTSPLOTS TV to go

Series, shows, movies & documentaries

The video offer is made available to passengers easily via the portal in the local WiFi. Popular TV programmes, films, series, shows and documentaries can be made available on the WiFi via HOTSPLOTS TV to go.

HOTSPLOTS Presse

Digital newspapers and magazines

HOTSPLOTS Presse gives your passengers access to the latest digital newspapers and magazines. The digital media are downloaded directly to your own smartphone, tablet or notebook without an additional app and remain available even after the journey has ended.

HOTSPLOTS Tourist Info

Your digital tourist guide 

With HOTSPLOTS Tourist Info, you can offer your passengers a high-quality tourist information portal for all aspects of travelling. Regional offers such as events, excursion tips for the surrounding area, restaurant or hotel recommendations and even weather information are provided directly via your hotspot.

Experience Europe: Seamless Europe-wide Internet access with HOTSPLOTS

Today’s mobility is connected, digital and borderless. HOTSPLOTS sees itself as a pioneer of this new era of connectivity by offering travellers and commuters seamless internet access throughout Europe. It’s not just about providing a stable WiFi connection on every bus and every route within the European Union. It is also about ensuring a standardised and secure user experience that complies with the diverse legal frameworks and data protection regulations of all EU member states.

With a deep understanding of the complexity of this challenge, HOTSPLOTS has developed a customised solution. This ensures compliance with the specific laws and regulations in each country. Our expertise enables us to offer mobility providers a worry-free implementation of WiFi services in their vehicle fleets. Thanks to our comprehensive compliance measures, you can rest assured that you can offer your services in a legally compliant manner and without concerns regarding compliance with country-specific regulations.

Enhance the passenger experience with customised WiFi landing pages

Your passengers, regardless of whether they are tourists, commuters or regular customers of your public transport system, can use the hotspot on the landing page to keep up to date with the wide range of offers in the region. You can also draw attention to your partners and use the customised landing page for your marketing. The customised start page can also help your passengers to feel more comfortable in your vehicles by providing the most important information about the journey and your company.

You can use our simple and powerful login page editor in the HOTSPLOTS customer area to configure your customised start page. In addition, you can present yourself as the operator of the bus company in your very own design by designing the login page around the login screen.

This includes not only the display of your logo and the integration of your images. Direct links to your website and references to regional events organised by your cooperation partners can also be integrated into your login interface and can be conveniently managed using the HOTSPOTS WiFi management software.

HOTSPLOTS - Professionelle Hotspot-Lösungen

Advantages of HOTSPLOTS WiFi solutions in vehicles

  • VPN Routing – Optimised design of the vehicle-to-ground connection (e.g. bandwidth management, load balancing, minimum overhead).
  • Seamless Connectivity — 100% passenger comfort: automatic connection between station, train and public transport.
  • Legal security – With HOTSPLOTS you always fulfil all legal requirements, EU-wide!
  • Flexible and scalable – Our WiFi systems can be installed in almost any vehicle and expanded as required.
  • Comprehensive services for you – On request, we can provide a one-stop package including a data tariff.
  • Everything at a glance – Thanks to HOTSPLOTS Telemetry, you have simple fleet monitoring at hand.
  • WiFi Portal – Real-time passenger information and attractive entertainment services delivered directly to your passengers’ devices.
  • Customisation of the login page – for personalised marketing and an improved passenger experience.

Legal security & data protection

Rechtssicherheit mit HOTSPLOTS

We take care of all the necessary adjustments to the legal provisions for the operation of a public WiFi hotspot, such as data protection (GDPR), Telecommunications Act (TKG), etc.

This ensures that your WiFi hotspot always complies with the latest legal requirements.

Full security for WiFi operators and hotspot users: HOTSPLOTS is registered with the Federal Network Agency under registration number 05/423 for the provision of commercial telecommunications services to the public in accordance with Section 5 of the German Telecommunications Act (TKG).

Wide range of conditions

You decide how your hotspot can be used, whether for a fee or free of charge, unlimited or with time, volume or bandwidth limits.

Patented VPN routing

HOTSPLOTS VPN routing (HSVPN, European patent granted) protects you against misuse and the hotspot fulfils the legal requirements of your country at all times.

Legal security

Protection from penalties. We fulfil all the legal requirements of a WiFi hotspot for you.

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Flexible and scalable

Our WiFi systems adapt to your needs.

Comprehensive services for you

AuOn request, we can provide a customised all-inclusive package including a data tariff.

Youth protection filters

A DNS-based youth protection filter is included and can be activated free of charge on request.

Simple and fast

Convenient administration of your hotspot and fully automatic billing.

Regional partner network

One of our 300 service and installation partners is also in your area.

Mobile solutions

Create connections to hotspots in your local public transport system.

Technical support

We are available for you and your guests for questions and problems by telephone or e-mail: weekdays (Monday to Friday) between 08:00 and 20:00.

Customisable login page

Customise the login page with your own content and welcome your guests when they connect to the WiFi.

Statistics & Monitoring

In the customer area, you can view the status and analyses of your WiFi hotspot usage and make settings at any time.