We are here to help

The most important ques­ti­ons brief­ly answered

Our sup­port area pro­vi­des com­pre­hen­si­ve help on instal­ling, ope­ra­ting and using HOTSPLOTS Wi-Fi hotspots.

Should you have ques­ti­ons or pro­blems you need help with, do not hesi­ta­te to cont­act our tele­pho­ne sup­port experts.

Sup­port hotline:

You have a pro­blem or a ques­ti­on about our pro­ducts? Our experts are available from 8 am to 8 pm on working days. You can also use our cont­act form – one of our team mem­bers will deal with your pro­blem as quick­ly as possible:

Pho­ne: +49 30 29 77 348–0

Mail: support(at)hotsplots.de

Hot­spot usage

How to use our hotspots

Hot­spot installation

How to install your own HOTSPLOTS hotspot

Hot­spot operation

How to ope­ra­te HOTSPLOTS hotspots


Firm­ware, updates & documents