Guest Wi-Fi for hotels: Fast internet access for satisfied guests

Increase guest satisfaction with first-class speed, customized marketing solutions, and 100% legal certainty.

Advantages at a glance

  • Innovative marketing tool
  • Comprehensive legal security & VPN protection
  • Flexible login procedures (3-pillar model)
  • Attractive participation model for refinancing
  • Certified youth protection (Friendly WiFi)

Guest Wi-Fi for hotels and guesthouses: secure, fast, and legally compliant

First-class internet access for maximum guest satisfaction Easy and fast internet access is an absolute must for hotel guests today. As a long-standing provider of professional hotspot solutions, we understand the specific needs of the hospitality industry. With HOTSPLOTS you can offer your guests a first-class Wi-Fi connection that not only increases satisfaction but also serves as a powerful marketing tool for guest loyalty.

Digitalization offers you the opportunity to revolutionize the way you interact with your visitors. Welcome your guests on a personalized login page and use innovative marketing strategies directly in the hotel Wi-Fi. Security is our top priority: thanks to VPN solutions and captive portals, you are completely legally protected.

Sichere WLAN-Strategien für Banken: Professionelle Trennung von Kunden- und Bankpersonalzugängen

Say goodbye to slow internet connections and provide your guests with the best guest Wi-Fi in the industry. Choose HOTSPLOTS as your reliable partner to optimize your guests digital experience and successfully lead your hospitality business, whether it's a hotel or a guesthouse, into the digital future.

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Flexibility and security through target group-oriented hotspot access

With HOTSPLOTS' Wi-Fi solutions, you can offer your visitors complete flexibility. You decide how access is structured:

  • Direct-Login: With HOTSPLOTS' Wi-Fi solutions, you can offer your visitors complete flexibility. You decide how access is structured
  • User-Login: Users create a personal account on hotsplots.com, which enables a permanent connection and offers additional security for data protection.
  • Ticket-Login: Use vouchers to grant temporary access-ideal for conference guests or exclusive services.

This allows your guests to stream, work, or stay in touch with home without any problems-just like at home.

Attractive participation model for hospitality establishments

As the owner of your guest Wi-Fi, you always have control over the rates charged at your hotspot. HOTSPLOTS offers hotels and guesthouses an attractive participation model with various rate options to meet the needs of your hospitality business. This means that you can offer your hotel guests combinations of paid and free use of guest Wi-Fi. In return, you receive a fixed share of the revenue generated, which can be used, for example, to refinance investments in the installation or expansion of Wi-Fi for your hotel.

In addition, we offer scalable solutions that can be easily adapted to the needs of your establishment. Whether you run a small guesthouse or a large hotel, HOTSPLOTS Wi-Fi can be expanded according to the number of users and the spatial conditions. This allows you to remain flexible and adjust Wi-Fi capacities as needed.


Everything from a single source – the HOTSPLOTS Wi-Fi service

With over 20,000 active Wi-Fi hotspots today, HOTSPLOTS has been operating as a Wi-Fi provider in Germany and Europe since 2004. With its legally compliant WLAN offering, HOTSPLOTS is always there to support you: We take care of planning the wireless network and advise you on designing a complete system that meets your requirements. The goal is always to offer all users (staff and guests of your hotel or guesthouse) WLAN with the highest possible security and best availability.

Our technicians or those of one of our partner companies in your region will take care of the installation on site and provide ongoing support for the system during operation. Our customer and end-user support team is available to help with any problems.

HOTSPLOTS WIfi @ Hotels
“Mobile internet is expected by most guests today. Security and reliability and, above all, VPN routing as protection against misuse – HOTSPLOTS has everything right and the effort involved is minimal. We are very satisfied with HOTSPLOTS.”

Fritz E.

Engelhardt Hotel

Direct guest communication: marketing potential through a personalized login page

As a hospitality business, whether a hotel or guesthouse, you want to impress your guests from the moment they arrive. With HOTSPLOTS, you can design a personalized landing page for your hotspot that draws attention to your hotel and shows your guests content that is relevant to them.

With the help of a simple editor, you can quickly and easily customize the landing page and also present yourself as the location owner through the visual design of the landing page. Access to your guest Wi-Fi can thus also be used for marketing purposes with ease.

Links to your website and information about regional events round off the offering for your visitors. Thanks to the multilingual HOTSPLOTS login page, international guests at your hotel can also use your Wi-Fi with ease.


WLAN-Kosten im Pflegeheim

Protection for hotel operators and hotel guests: filter solutions for secure Internet access

A secure online environment is also becoming increasingly important for hotels, especially with regard to Internet access, which plays an important role in every hotel visit. To ensure that children and young people have easy yet secure access to the internet, we use a free youth protection filter on our hotspots. This not only ensures the protection of children and young people, but also reduces the liability of hotels and Wi-Fi operators themselves under “interference liability” by fulfilling their responsibility to provide safe and secure online access for their guests.

HOTSPLOTS generally uses DNS (Domain Name Service)-based filter solutions. Specifically, this means that all website requests from users are first checked by the filter. If the requested page is on the filter list, it is blocked with a notification.

Since DNS filters do not affect the display of search results in search engines, Google, Bing, and others offer configurations that pre-filter the respective search results. When using the HOTSPLOTS youth protection filter, these SafeSearch configurations are already activated on the server side. When accessing YouTube content, restricted mode is used.

When logging in, every hotel guest using the guest Wi-Fi is immediately notified of the active use of the youth protection filter. This filter can be activated free of charge at all locations. The HOTSPLOTS youth protection filter is certified as Friendly WiFi, which provides a further guarantee of secure Internet access.

Protection and legal certainty for hotel operators

A secure online environment is essential. To protect you from risks such as liability for interference, we rely on certified filter solutions:


  • Youth protection filter: Our DNS-based filters protect minors and are certified as “Friendly WiFi.”
  • SafeSearch & YouTube mode: Google and YouTube results are automatically pre-filtered.
  • Legal certainty (GDPR & TKG):sWe take care of compliance with all legal requirements. HOTSPLOTS is officially registered with the Federal Network Agency (§ 5 TKG).
HOTSPLOTS WIfi @ Hotels

Selected clients & partners

Kunden & Partner - Hotels

Diverse Conditions

You decide how your hotspot can be used, whether for a fee or free of charge, without limits or with time, volume, or bandwidth restrictions.

Patented VPN routing

HOTSPLOTS VPN routing (HSVPN, European patent granted) protects you against misuse and ensures that the hotspot complies with the legal requirements of your country at all times.

Legally protected

Protection against warnings. We fulfill all legal requirements for a Wi-Fi hotspot on your behalf.

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Flexible and expandable

Our Wi-Fi systems adapt to your needs.

Full-service support for you

Upon request, we can provide a customized complete package including a data plan.

Regional partner network

One of our 300 service and installation partners is also located near you.

Technical support

We are available to answer any questions or resolve any issues you or your guests may have by phone or email on weekdays (Monday to Friday) between 8 a.m. and 8 p.m.

Custom login pages

Design the login page with your own content and welcome your guests when they connect to the Wi-Fi.

Statistics & monitoring

In the customer area, you can view the status and usage statistics for your Wi-Fi hotspot at any time and adjust settings.

Contact us for a personal consultation to find your perfect Wi-Fi solution

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