Guest WiFi for hotels: Fast Internet access for satisfied guests
Fast & reliable guest WiFi
Easy access to the internet is an absolute must for hotel guests these days. As a long-standing provider of professional hotspot solutions, we understand the needs of the hospitality industry and offer your hotel a first-class WiFi solution to provide your guests with easy and fast access to the internet. HOTSPLOTS knows that guest satisfaction is a top priority for hotels, and a reliable guest WiFi is a powerful marketing tool to strengthen your guest loyalty, attract new guests and enhance your guests’ stay.
Digitalisation has changed the way hotels interact with their guests. With our hotel WiFi, you can implement innovative marketing strategies and welcome your guests to your hotel WiFi on a personalised login page. Security is a top priority for us and for you. With the help of a youth protection filter, our VPN solution and the Captive Portal, you are completely legally protected.
Say goodbye to slow internet connections and give your guests the best guest WiFi in the industry. Choose HOTSPLOTS as your reliable partner to optimise your guests’ digital experience and successfully lead your hospitality business, whether hotel or guesthouse, into the digital future.
Flexibility and security through target group-orientated hotspot access
HOTSPLOTS WiFi solutions enable hotels, guesthouses and other hospitality establishments to provide their visitors with fast and flexible Internet access. You decide how you want to authorise access:
- Direct-Login: This free access enables users to use the WiFi simply by accepting the terms of use. No registration, no hurdles — immediate internet access for your guests.
- User-Login: If you prefer registration, the user login offers the option for your users to create a personal account on hotsplots.de, allowing easier and repeated connection to the WiFi while providing additional security and data protection.
- Ticket-Login: The ticket option is based on vouchers that you can issue independently. These tickets can be distributed to guests, for example, to grant them temporary access to the internet.
These flexible and secure solutions allow guests at your hotel to make the most of the guest WiFi to stay in touch with friends and family while on holiday, stream their favourite series and films in their hotel room and follow the news from home.
Attractive participation model for the hospitality industry
As the location owner of your guest WiFi, you always have control over the tariff for your hotspot. HOTSPLOTS offers hotels and guesthouses an attractive participation model with various tariff options to meet the needs of your hospitality business. This means that you can offer your hotel guests a combination of paid and free use of the guest WiFi. You receive a fixed share of the revenue generated, which can be used to refinance investments in the development or expansion of the WiFi for your hotel, for example.
We also offer scalable solutions that can be easily customised to the needs of your establishment. Whether you run a small guesthouse or a large hotel, HOTSPLOTS WiFi can be expanded according to the number of users and the spatial conditions. This means you remain flexible and can adjust the WiFi capacity as required.
Everything from a single source — the HOTSPLOTS WiFi service
With over 17,500 active WiFi hotspots today, HOTSPLOTS has been operating as a WiFi provider in Germany and Europe since 2004. HOTSPLOTS is always at your side to support you with its legally compliant WiFi service: We take over the planning of the wireless network and advise you on the design of an overall system that fulfils your requirements. The aim is always to offer all users (staff and guests of your hotel and guesthouse) a WiFi with the greatest possible security and best availability.
Our technicians or those of one of our partner companies in your region will install the system on site and support it during operation. Our customer and end user support will help with any problems.
“Mobile internet is expected by most guests today. Security and reliability and, above all, VPN routing as protection against misuse — HOTSPLOTS has everything right and the effort involved is minimal. We are very satisfied with HOTSPLOTS.”
Fritz E. · Engelhardt Hotel
Direct guest communication: marketing potential through a customised login page
As a hospitality business, whether a hotel or guesthouse, you want to impress your guests from the very first moment. With HOTSPLOTS, you can design a customised landing page for your hotspot that draws direct attention to your hotel and shows your guests the content that is of interest.
With the help of a simple editor, you can customise the landing page quickly and easily and also present yourself visually as the location owner via the design of the landing page. Access to your guest WiFi can therefore also be used very easily for your marketing.
The link to your website and information on regional events round off the offer for your visitors. Thanks to the multilingual offer of the HOTSPLOTS login page, international guests of your hotel can also use your WiFi effortlessly.
Protection for hotel operators and hotel visitors: filter solutions for secure internet access
A safe online environment is also becoming increasingly important for hotels, especially with regard to internet access, which plays an important role in every hotel visit. To ensure that children and young people have easy yet safe access to the internet, we use a free youth protection filter on our hotspots. This not only ensures the protection of children and young people, but also reduces the liability of hotels and WiFi operators themselves in the context of ‘nuisance liability’ by fulfilling their responsibility to provide safe and secure online access for their guests.
HOTSPLOTS always uses DNS (Domain Name Service)-based filter solutions. In concrete terms, this means that all website requests from users are first checked by the filter. If the requested page is on the filter list, it is blocked with a message.
As the DNS filters do not apply to the display of search results in search engines, Google and Bing, among others, offer configurations that pre-filter the respective search results. When using the HOTSPLOTS youth protection filter, these SafeSearch configurations are already activated on the server side. Restricted mode is used when accessing YouTube content.
When logging in, every hotel visitor to the guest WiFi is immediately notified of the active use of the youth protection filter. This filter can be activated free of charge at all locations. The HOTSPLOTS youth protection filter is certified as Friendly WiFi, which offers a further guarantee of safe internet access.
Legal security & data protection
We take care of all the necessary adjustments to the legal provisions for the operation of a public WiFi hotspot, such as data protection (GDPR), Telecommunications Act (TKG), etc.
This ensures that your WiFi hotspot always complies with the latest legal requirements.
Full security for WiFi operators and hotspot users: HOTSPLOTS is registered with the Federal Network Agency under registration number 05/423 for the provision of commercial telecommunications services to the public in accordance with Section 5 of the German Telecommunications Act (TKG).
Wide range of conditions
You decide how your hotspot can be used, whether for a fee or free of charge, unlimited or with time, volume or bandwidth limits.
Patented VPN routing
HOTSPLOTS VPN routing (HSVPN, European patent granted) protects you against misuse and the hotspot fulfils the legal requirements of your country at all times.
Legal security
Protection from penalties. We fulfil all the legal requirements of a WiFi hotspot for you.
Flexible and scalable
Our WiFi systems adapt to your needs.
Comprehensive services for you
AuOn request, we can provide a customised all-inclusive package including a data tariff.
Youth protection filters
A DNS-based youth protection filter is included and can be activated free of charge on request.
Simple and fast
Convenient administration of your hotspot and fully automatic billing.
Regional partner network
One of our 300 service and installation partners is also in your area.
Mobile solutions
Create connections to hotspots in your local public transport system.
Technical support
We are available for you and your guests for questions and problems by telephone or e‑mail: weekdays (Monday to Friday) between 08:00 and 20:00.
Customisable login page
Customise the login page with your own content and welcome your guests when they connect to the WiFi.
Statistics & Monitoring
In the customer area, you can view the status and analyses of your WiFi hotspot usage and make settings at any time.