Expe­ri­ence WiFi on the train: Inno­va­ti­ve solu­ti­ons for rail transport

The importance of WiFi on trains for your passengers

WiFi on trains is no lon­ger just a con­ve­ni­ence for rail tra­vel­lers, but a neces­si­ty. This ser­vice makes a signi­fi­cant con­tri­bu­ti­on to impro­ving the tra­vel­ling expe­ri­ence: Pas­sen­gers can access the inter­net on many trains, from regio­nal trains to high-speed trains, via train WiFi.

The pro­vi­si­on of inter­net on trains allows pas­sen­gers to stay pro­duc­ti­ve, enter­tain them­sel­ves or recei­ve real-time tra­vel infor­ma­ti­on. The imple­men­ta­ti­on and qua­li­ty of on-train WiFi can vary, with some rail­way com­pa­nies offe­ring free con­nec­tions while others char­ge for the ser­vice. The con­stant impro­ve­ment of the tech­no­lo­gy behind train Wi-Fi aims to ensu­re a more sta­ble and fas­ter inter­net con­nec­tion to meet the needs of passengers.

The use of WiFi on the train offers many bene­fits for tra­vel­lers. One key aspect is the increase in pro­duc­ti­vi­ty, as pas­sen­gers can work and com­mu­ni­ca­te while tra­vel­ling. This is par­ti­cu­lar­ly important for busi­ness tra­vel­lers who want to make effi­ci­ent use of their tra­vel time.

Fur­ther­mo­re, WiFi impro­ves the tra­vel­ling expe­ri­ence by enab­ling enter­tain­ment opti­ons such as strea­ming music, audio books or vide­os. The avai­la­bi­li­ty of the inter­net also pro­mo­tes social net­wor­king as tra­vel­lers can stay acti­ve on social media and share their expe­ri­en­ces. Fur­ther­mo­re, WiFi on the train can ser­ve as a source of infor­ma­ti­on for che­cking time­ta­bles or rese­ar­ching tou­rist infor­ma­ti­on. Ulti­m­ate­ly, it con­tri­bu­tes to cus­to­mer satis­fac­tion by pro­vi­ding an addi­tio­nal ser­vice that increa­ses the attrac­ti­ve­ness of tra­vel­ling by train.

Inno­va­ti­ve WiFi solu­ti­ons from HOTSPLOTS for trains and railways

As a lea­ding pro­vi­der of pro­fes­sio­nal WiFi solu­ti­ons in vehic­les, HOTSPLOTS stands for high per­for­mance and inno­va­ti­ve tech­no­lo­gies. With over two deca­des of expe­ri­ence and more than 8,000 acti­ve in-vehic­le rou­ters in trains and buses, HOTSPLOTS offers cus­to­mi­sed net­work solu­ti­ons for a wide ran­ge of sec­tors, inclu­ding hos­pi­ta­li­ty, edu­ca­ti­on and trans­port. Our tech­no­lo­gies enable a sta­ble and fast inter­net con­nec­tion even in chal­len­ging con­di­ti­ons, such as moving envi­ron­ments like trains and trains. Dyna­mic band­width manage­ment, seam­less roa­ming and com­pre­hen­si­ve secu­ri­ty pro­to­cols ensu­re a relia­ble and secu­re user experience.

Secu­ri­ty is a key aspect of HOTSPLOTS solu­ti­ons, with advan­ced encryp­ti­on and user authen­ti­ca­ti­on ensu­ring the pro­tec­tion of data and net­works. As an inno­va­ti­on lea­der, we are con­ti­nuous­ly deve­lo­ping our tech­no­lo­gies to meet future demands for speed and net­work capa­ci­ty. Com­pa­nies loo­king for a future-pro­of, high-per­for­mance WiFi solu­ti­on will find HOTSPLOTS a relia­ble part­ner for opti­mi­sing their digi­tal infrastructure.

• Num­ber of acti­ve hot­spots in vehic­les: over 8,000
• Cur­rent cus­to­mers in the rail­way sec­tor: DB, etc…
• WiFi ser­vice from a sin­gle source: from indi­vi­du­al vehic­les to the enti­re net­work­ed train fleet, whe­ther local or long-distance transport

HOTSPLOTS WiFi por­tal: The com­mu­ni­ca­ti­on and enter­tain­ment plat­form for train ope­ra­tors and their passengers

The HOTSPLOTS WiFi por­tal sup­ple­ments the hot­spot with access to the inter­net with a com­mu­ni­ca­ti­on chan­nel to your pas­sen­gers. Within the por­tal, you as a train ope­ra­tor can dis­play pas­sen­ger infor­ma­ti­on to your cus­to­mers in real time and offer enter­tain­ment solu­ti­ons. In addi­ti­on, in-house data and adver­ti­sing from part­ners can also be integrated.

The available fea­tures include

• The dis­play of data on the cur­rent jour­ney, inclu­ding infor­ma­ti­on on pos­si­ble trans­fer con­nec­tions and any chan­ges due to road­works or delays.
• The dis­play of the cur­rent loca­ti­on on a map (‘moving map’). This dis­play can be com­bi­ned with tou­rist infor­ma­ti­on in the region.
• Inte­gra­ti­on with exis­ting pas­sen­ger infor­ma­ti­on systems

The por­tal data is offe­red to pas­sen­gers auto­ma­ti­cal­ly and brow­ser-based on their own end devices after con­nec­ting to the WiFi. This helps to impro­ve the tra­vel­ling expe­ri­ence by allo­wing your pas­sen­gers to adjust their tra­vel plans effi­ci­ent­ly and fle­xi­bly during the jour­ney. The WiFi thus also beco­mes your per­so­na­li­sed infor­ma­ti­on and adver­ti­sing channel.

Rug­ged and powerful WiFi hard­ware for rail trans­port from HOTSPLOTS

Choo­sing the right hard­ware for WiFi on trains is cru­cial for a relia­ble inter­net con­nec­tion while tra­vel­ling. At HOTSPLOTS, you can get ever­y­thing from a sin­gle source — we not only pro­vi­de you with our inno­va­ti­ve and powerful WiFi solu­ti­ons, but also the right hard­ware for your loca­ti­on. Espe­ci­al­ly in mobi­le use on trains, the WiFi hard­ware must be robust in order to cope with vibra­ti­ons and chan­ging wea­ther con­di­ti­ons. Powerful anten­nas are requi­red for signal ampli­fi­ca­ti­on, which can be instal­led both intern­al­ly and extern­al­ly, as they need to cover a broad fre­quen­cy spec­trum in order to sup­port a wide ran­ge of mobi­le net­works. No mat­ter what area of appli­ca­ti­on you are loo­king for a WiFi solu­ti­on for, we have the right hard­ware for you.

In the case of vehic­le rou­ters, cer­ti­fi­ca­ti­on for the respec­ti­ve vehic­le class plays an important role. HOTSPLOTS sup­ports sui­ta­ble hard­ware from well-known manu­fac­tu­r­ers for both tra­vel­ling and public trans­port. HOTSPLOTS solu­ti­ons work hand in hand with sys­tems from Bosch, Less­wire, Net­Mo­du­le, Eltec and many others. Talk to our experts — we will find the right solu­ti­on for you!

HOTSPLOTS Tele­me­try: Basic ser­vice for effi­ci­ent fleet manage­ment in rail vehicles

HOTSPLOTS Tele­me­try offers a basic fleet manage­ment ser­vice for your rail vehic­les. This allows you to view the loca­ti­ons and rou­tes tra­vel­led by your vehic­les and, for exam­p­le, mea­su­re the qua­li­ty of the mobi­le pho­ne con­nec­tion of the respec­ti­ve pro­vi­der on your routes.

The data is dis­play­ed gra­phi­cal­ly and can be ana­ly­sed sta­tis­ti­cal­ly within the operator’s cus­to­mer account at HOTSPLOTS. This infor­ma­ti­on helps you to fur­ther opti­mi­se your rou­tes and at the same time pro­vi­de your cus­to­mers with opti­mum WiFi coverage.

Cap­ti­ve por­tal: The first step to inter­net access on the train

A cap­ti­ve por­tal is a web win­dow that greets users when they access the inter­net in public net­works, such as the WiFi on a train, and asks for authen­ti­ca­ti­on or accep­tance of the terms of use. This is a com­mon method of incre­asing net­work secu­ri­ty and con­trol­ling inter­net access. In the case of inter­net on the train, a cap­ti­ve por­tal can help to make access to the inter­net available to all pas­sen­gers, regard­less of their device. Such a por­tal makes it easy for users to log on and obtain the infor­ma­ti­on they need for their jour­ney. It also ser­ves as a pro­tec­tion mecha­nism to pre­vent unaut­ho­ri­sed data traf­fic and ensu­re that the inter­net con­nec­tion remains relia­ble and secu­re for all users.

Advan­ta­ges of HOTSPLOTS WiFi solu­ti­ons in trains and railways

• VPN Rou­ting – Opti­mi­sed design of the vehic­le-to-ground con­nec­tion (e.g. band­width manage­ment, load balan­cing, mini­mum overhead).
• Seam­less Con­nec­ti­vi­ty — 100% pas­sen­ger com­fort: auto­ma­tic con­nec­tion bet­ween sta­ti­on, train and public transport.
• Legal secu­ri­ty – With HOTSPLOTS you always ful­fil all legal requi­re­ments, EU-wide!
• Fle­xi­ble and sca­lable – Our WiFi sys­tems can be instal­led in almost any vehic­le and expan­ded as required.
• Com­pre­hen­si­ve ser­vices for you – On request, we can pro­vi­de a one-stop packa­ge inclu­ding a data tariff.
• Ever­y­thing at a glan­ce – Thanks to HOTSPLOTS Tele­me­try, you have simp­le fleet moni­to­ring at hand.
• WiFi Por­tal – Real-time pas­sen­ger infor­ma­ti­on and attrac­ti­ve enter­tain­ment ser­vices deli­ver­ed direct­ly to your pas­sen­gers’ devices.
• Cus­to­mi­sa­ti­on of the log­in page – for per­so­na­li­sed mar­ke­ting and an impro­ved pas­sen­ger experience.

Legal secu­ri­ty & data protection

Full secu­ri­ty for WiFi ope­ra­tors and hot­spot users: HOTSPLOTS is regis­tered with the Fede­ral Net­work Agen­cy under regis­tra­ti­on num­ber 05/423 for the pro­vi­si­on of com­mer­cial tele­com­mu­ni­ca­ti­ons ser­vices to the public in accordance with Sec­tion 5 of the Ger­man Tele­com­mu­ni­ca­ti­ons Act (TKG).