Converged WiFi and IoT networks for retail

Solutions for Retail Businesses
We place our expertise in managed infrastructures, our professional support and our industrial deployment capacity at the service of your point of sale network.
Savings in provisioning through a multi-service infrastructure
Managing multiple wireless network infrastructures together can be complex and costly. However, with the ubiquity of WiFi, the specific uses of Bluetooth and the gradual democratization of IoT, this type of need is becoming more common in retail and mass distribution.
To respond to this problem, HOTSPLOTS operates converged infrastructures that make it possible to unite the different types of wireless networks around the same infrastructure. The multiservice aspect has always been at the heart of HOTSPLOTS’ offer. Indeed, this pooling of infrastructure makes it possible to considerably simplify management and rationalize equipment and deployment costs.

Unique expertise in WLAN management in complex environments
High ceiling height, large area to be covered, high user density… Points of sale, especially in mass distribution, generally have relatively complex environments that require proven technological expertise and extensive experience in the field to ensure perfect management of the WiFi network.
HOTSPLOTS bietet mit seinem Team aus WiFi-Auditoren, seiner selbst entwickelten Anwendung und seiner einzigartigen Methodik das höchste Maß an Fachwissen auf dem Markt. Unsere Teams stützen sich auf das Feedback von mehreren tausend installierten und betriebenen Standorten, um Best Practices zu entwickeln, die an die jeweiligen technischen Einschränkungen angepasst sind.

A 100% integrated service: audit, provision, operation, support
As a specialist in “Network as a Service”, Wifirst controls all the links in the production chain to ensure the best level of quality and thus meet our customers’ expectations. We are convinced that each “phase” of the service influences the quality of the next and requires collaboration between the various teams involved with the same objective: to meet the quality requirements of the Wifirst standards.
Our engineering teams create the network architecture tailored to the customer’s needs with the support of our auditors, who confirm on site that the architecture meets the specifications exactly.
For each site to be equipped, our operations team will have its own project manager. They will be responsible for overseeing the project from the testing phase through to commissioning, ensuring a personal relationship with the customer.
Throughout the duration of the contract, our support and maintenance teams work hand in hand to ensure optimal operation of the service, resolve potential technical incidents and meet the contractually defined performance indicators.

Smooth project management and industrial production capacity
Thanks to its agile organization and industrial production capacity, Wifirst is able to carry out very large projects, such as the installation of 3,000 post offices, in less than 18 months. This asset is all the more valuable when it comes to replacing existing infrastructures, as it ensures a smooth transition between old and new installations, but also limits migration time.
In addition, we offer our customers new web-based project management tools that provide them with real-time information on the overall deployment plan, progress of each site, incident monitoring and “historical” information. When you entrust Wifirst with your large-scale WLAN project, you can be assured of on-time delivery and compliance with all commitments made.

Legal security & data protection

We take care of all the necessary adjustments to the legal provisions for the operation of a public WiFi hotspot, such as data protection (GDPR), Telecommunications Act (TKG), etc.
This ensures that your WiFi hotspot always complies with the latest legal requirements.
Full security for WiFi operators and hotspot users: HOTSPLOTS is registered with the Federal Network Agency under registration number 05/423 for the provision of commercial telecommunications services to the public in accordance with Section 5 of the German Telecommunications Act (TKG).
Wide range of conditions
You decide how your hotspot can be used, whether for a fee or free of charge, unlimited or with time, volume or bandwidth limits.
Patented VPN routing
HOTSPLOTS VPN routing (HSVPN, European patent granted) protects you against misuse and the hotspot fulfils the legal requirements of your country at all times.
Legal security
Protection from penalties. We fulfil all the legal requirements of a WiFi hotspot for you.
Flexible and scalable
Our WiFi systems adapt to your needs.
Comprehensive services for you
AuOn request, we can provide a customised all-inclusive package including a data tariff.
Youth protection filters
A DNS-based youth protection filter is included and can be activated free of charge on request.
Simple and fast
Convenient administration of your hotspot and fully automatic billing.
Regional partner network
One of our 300 service and installation partners is also in your area.
Mobile solutions
Create connections to hotspots in your local public transport system.
Technical support
We are available for you and your guests for questions and problems by telephone or e‑mail: weekdays (Monday to Friday) between 08:00 and 20:00.
Customisable login page
Customise the login page with your own content and welcome your guests when they connect to the WiFi.
Statistics & Monitoring
In the customer area, you can view the status and analyses of your WiFi hotspot usage and make settings at any time.